IQSOFT - John Brice Oktatóközpont
IT Leadership Development Program - ITLDP

Troubleshooting Cisco IP Telephony and Video v1.0

Tanfolyam célja

Course Content

Troubleshooting Cisco IP Telephony and Video (CTCOLLAB) v1.0 is a five-day course that prepares the learner for troubleshooting Cisco Unified Communications Manager, Cisco VCS-C, and Cisco Expressway series in a multisite voice and video network. The course teaches troubleshooting methodology, triage, resources, tools, and fixes at the integrated system or solution level for Cisco Collaboration Solutions. It covers troubleshooting of Cisco Unified Communications Manager, VCS Control and VCS Expressway, issues with Call Setup, issues with ILS, Cisco Unified Communications Manager Mobility Features, Cisco TelePresence Management Suite, and issues with Voice Quality and Media Resources.

Who Should Attend

  • Channel Partners
  • Customers
  • Employees
Tematika

Module 1: Introduction to Troubleshooting Cisco Collaboration Solutions
Module 2: Cisco Unified Communications Manager Troubleshooting
Module 3: Cisco VCS Control and VCS Expressway Troubleshooting
Module 4: Call Setup Issues
Module 5: ILS and GDPR Issues
Module 6: Cisco Unified Communications Manager Mobility Features
Module 7: Cisco TelePresence Management Suite Issues
Module 8: Voice Quality and Media Resources Issues

Előfeltételek
  • Working knowledge of converged voice, video, and data networks
  • Working knowledge of the MGCP, SIP, and H.323 protocols and their implementation on Cisco IOS gateways
  • Ability to configure and operate Cisco routers and switches
  • Ability to configure and operate Cisco Unified Communications Manager in a single-site and multi-site environment
Vizsgák
  • Troubleshooting Cisco IP Telephony & Video v1.0 (300-080 CTCOLLAB)

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